Managed Services
Managed EDI
We run your EDI operation — onboarding, monitoring, and failure resolution.
Overview
What this service does
EDI never sleeps, and neither do its failures. Our managed EDI service takes the entire operation off your plate: new partner onboarding, map maintenance, transaction monitoring, and same-day failure resolution — with chargeback prevention as the KPI that matters.
Included in Managed EDI
- 24/7 transaction monitoring and alerting
- Failed-document triage and resolution
- New trading partner onboarding
- Map updates for partner spec changes
- Monthly chargeback and volume reporting
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Expert help desk for your ERP users — SLA-backed, staffed by consultants.
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Technical Services
Database, environment, and performance management for your ERP stack.
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